LXV Academy
Quality beginswith training.
The LXV Academy is designed as a structured training and quality framework. It defines how personnel are prepared, led and developed.
Positioning
Internalquality framework.
The LXV Academy initially serves internal professional development.
It ensures that all personnel work to the same standards – in appearance, communication, procedures and the handling of incidents.
The Academy does not award state-recognised qualifications and makes no claim to official accreditation. It is a quality instrument that will be expanded step by step as the company develops.
Training Topics
Nine topics.One standard.
De-escalation
Communication
Service Excellence
Operational Standards
Operational Procedures
Intercultural Competence
Incident Management
Leadership
Client Service Standards
Structure
Four pillarsof training.
Onboarding
Introduction to LXV values, appearance, standards of conduct and procedures.
Operational Standards
Uniform processes for patrols, access control, reporting channels and documentation.
Conduct & Communication
De-escalation, client communication, intercultural competence and service excellence.
Leadership
Preparing operations leads for team management, briefings and quality control.
Contact
Interested ina career at LXV?
Professionalism begins with the team. Learn more about areas of deployment and how to apply.